Corporate Responsibilities
Sapphire Management Services Ltd is committed to operating in a highly professional manner with integrity, customer service and
employee care at the heart of its business. Below are our core policy documents that lay our our corporate vision.
Quality Policy
"Sapphire Management Services (UK) Ltd, Will maintain a quality management system to meet the
requirements of British Standards BS7960 Assignment, BS7499 venue instructions, BS7858 vetting,
BS EN ISO 9001 which will be communicated and understood by all personnel through induction training,
head office notice board, door supervisors code of conduct cards and its importance & understanding
verified during internal audits . . . "
Environmental Policy
"Sapphire Management Services (UK) Limited is committed to leading the industry in minimising
the impact of its activities on the environment. We understand that every business is obliged to meet
legal requirements designed to protect the environment . . . "
Equal Opportunities Policy
"Sapphire Management Services (UK) Ltd is committed to the promotion of equal opportunities to all existing and prospective employees. To this end, the Company has an equal
opportunities policy which is designed to ensure that the recruitment of individuals and all issues
relating to their employment encourages equal opportunities and deters discriminatory practices . . . "
Health & Safety Policy
"It is the responsibility of Sapphire Management Services (UK) Ltd to ensure the well being of all
Sapphire's personnel whilst employed within their premises or working on Clients, under the
Health & Safety at Work Act 1974 . . . "
Customer Care Policy
"This policy is a statement of Sapphire Management Services Ltd commitment to customer care. This policy
is designed to help Sapphire managers and employees increase awareness of their Customer Care
responsibilities and incorporate practices that become integrated in the day-to-day work/management
activities. It will also assist in the development of improved customer and business relationship
management . . . "
Community policy
Our approach to community investment
Healthy and prosperous communities provide an ideal trading environment for business.
Sapphire has a long history of supporting the communities directly touched by our business and believes
that building and maintaining relationships of trust in the community is vital to the sustainable future
of our business. Sapphire chooses to promote two main themes of education and healthy lifestyles through
its community investment programme.
What we support
At a local level, in the communities around our main office site of Solihull & Birmingham areas we have
four objectives to:
- Partner local charities which focus on social and environmental needs relevant to that community;
- Support local sports and arts organisations that provide opportunities for our employees to
maintain a healthy work/life balance
- Build long-term relationships with schools close to our main office sites.
- Support the work and aims of the NSPCC
Please note we do not support
- Individuals conducting their own fundraising for charity
- Political or religious organisations, including local churches
- Overseas trips and travel expenses
- Applications for specialist school status or school building projects.
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